All of our products are made in South Korea or the USA.

The products were developed by Botamedi, Inc. (Korea). All Botamedi and Seanol® products are distributed by BotaMedi Brain Health and Medical Care Company Limited in Hong Kong.

Seanol® is a trademark of Botamedi, Inc.

We accept PayPal, Visa, MasterCard, American Express, Apple Pay and Google Pay.

Different currencies shown are for reference only. All payments will be charged in Hong Kong Dollars (HKD).

For payment by bank deposit or cheque, the customer must provide proof of payment to [email protected]. Orders will not be fulfilled until full payment has been acknowledged by Botamedi Hong Kong.

Click here for information about shipping and delivery.

To request an exchange, send us back the item(s) together with the Returns Form within 10 working days of the date of receipt. The Returns Form can be found inside the original package.

We only allow exchange for damaged, pre-opened packaging or wrong item(s) received. Botamedi will bear all postage costs.

Botamedi Hong Kong is not liable for purchases made through any third parties. All requests for exchanges in such cases will be duly declined.

* We do not accept refunds for items sold on this website.

If you encounter any problems during checkout, please email [email protected] with the name and contact number that you provided.